- Our Services
Hotels Evaluation
As experts in the hotel industry, we undercover inspecting hotels and their services and creating detailed reports. We are often commissioned by hotels- und travel companies, or independent auditing organizations to ensure that hotels meet the expected quality standards and provide an exceptional guest experience.
We also focus on uncovering the potential of hotels and helping them increase their occupancy rates. Through our comprehensive analysis and evaluation, we identify areas where improvements can be made to enhance the hotel’s attractiveness to potential guests. This may include optimizing marketing and sales strategies, introducing new services, or adjusting offerings and prices.
- Our activities
Hotel Visits
We personally visit the hotels undercover to assess the quality of facilities, customer service, cleanliness, and other important aspects. We thoroughly examine room amenities, restaurants and bars, spa facilities, pool, fitness center, and other public areas.
Guest Room Evaluation
We inspect and evaluate guest rooms in terms of cleanliness, condition of furniture and facilities, bed comfort, quality of bed linen and towels, functionality of technical equipment such as TV, internet connectivity, air conditioning, and other amenities.
Service Evaluation
We assess customer service, including reception, staff friendliness and helpfulness, speed of check-in and check-out, room service, concierge service, and other services provided to guests.
Gastronomy Evaluation
We evaluate the hotel’s restaurants and bars based on the quality of food, variety of dishes and drinks, presentation, taste, service level, and ambiance.
Cleanliness Evaluation
We check the cleanliness and hygiene of the hotel, including public areas, guest rooms, bathrooms, pool, and fitness areas. We evaluate the frequency of cleaning, condition of sanitary facilities, availability of hygiene products, and overall cleanliness.
Detailed Reports
We prepare detailed evaluations and reports on each aspect of the hotel visited. Our reports provide an objective and comprehensive analysis of the hotel’s strengths and weaknesses, recommendations for improvement, and an overall assessment of the guest experience.
How we help
Beratung has a proven track record of delivering exceptional case work and collaborating closely with leaders and investors in the healthcare ecosystem. Our expertise drives innovation and creates value for our clients in the healthcare industry.
200+
2,700+
Client results
Explore our success stories to see how we have helped businesses like yours overcome challenges and achieve tangible results.
- FAQs
We meticulously evaluate amenities such as room service, fitness facilities, dining options, and more, ensuring they meet high-quality standards that enhance your stay.
Our evaluation criteria include rigorous checks on cleanliness, sanitation practices, and adherence to industry standards, ensuring a comfortable and safe environment for guests.
We gauge customer service through various touchpoints, evaluating staff responsiveness, professionalism, and the overall guest experience, aiming for exceptional hospitality.
We evaluate aspects like location convenience, amenities available, cleanliness standards, and the overall comfort to ensure an enjoyable stay.
Our evaluation process involves verifying property descriptions against the actual amenities provided, ensuring transparency and accuracy for potential guests.
Yes, safety is a priority. We evaluate safety features such as emergency exits, secure locks, fire safety equipment, and compliance with local regulations to ensure a secure environment for guests.
